Please read T & C before availing any services.
Terms Of Service: Aromecx Impex TERMS AND CONDITIONS OF CARRIAGE (“Terms and Conditions”) IMPORTANT NOTICE When ordering Aromecx Impex services you, as “Shipper”, are agreeing, on your behalf and on behalf of anyone else with an interest in the Shipment, that the Terms and Conditions shall apply from the time that Aromecx Impex accepts the Shipment unless otherwise agreed in writing by an authorized officer of Aromecx Impex.
“Shipment” means all documents or parcels that travel under one waybill and which may be carried by any means Aromecx Impex chooses, including air, road or any other carrier. A “waybill” shall include any label produced by Aromecx Impex automated systems, waybill, or consignment note and shall incorporate these Terms and Conditions. Every Shipment is transported on a limited liability basis as provided herein. If Shipper requires greater protection, then insurance may be arranged at an additional cost. (Please see below for further information). “Aromecx Impex” means any member of the Aromecx Impex Network.
1. Customs, Exports and Imports
Aromecx Impex may perform any of the following activities on Shipper’s behalf in order to provide its services to Shipper:
- (1) complete any documents, amend product or service codes, and pay any duties or taxes required under applicable laws and regulations,
- (2) act as Shipper’s forwarding agent for customs and export control purposes and as Receiver solely for the purpose of designating a customs broker to perform customs clearance and entry and
- (3) redirect the Shipment to Receiver’s import broker or other address upon request by any person who Aromecx Impex believes in its reasonable opinion to be authorized.
- (4) Any Duty & Taxes or Warehouse charges at destination or origin custom (if goods return to origin) will be debited to shipper if consignee will refuse to pay. All duty & Taxes and warehouse charges are depend on forwarding network and destination country custom policy. Aromecx Impex have no any responsibility about duty & taxes.
- (5) Shipper will have to provide two or three authorized address proof and photo id proof to Global India Express (As per Aromecx Impex), if shipper fail to share these document then shipment will be hold and cannot be connect with forwarding network or for custom clearance.
- (6) If shipment will be detained or stopped by origin/destination custom for any reason, shipper/consignee will have to provide the all related document or information and shipper/consignee will have to attend the custom (if Global India Express Suggest to shipper). Aromecx Impex not liable and cannot take any responsibility for detained or stopped shipment from custom.
2. Unacceptable Shipments
Shipper agrees that its Shipment is acceptable for transportation and is deemed unacceptable if: it is classified as hazardous material, dangerous goods, prohibited or restricted articles by IATA (International Air Transport Association), ICAO (International Civil Aviation Organization), ADR (European Road Transport Regulation on dangerous goods), any applicable government department or other relevant organization;
no customs declaration is made when required by applicable customs regulations; it contains counterfeit goods, animals, bullion, currency, banderols/tax stickers, bearer form negotiable instruments, precious metals and stones; real or imitation firearms, parts thereof, weapons, explosives and ammunition; human remains, pornography or illegal narcotics/drugs), it contains any other item which Aromecx Impex decides cannot be carried safely or legally, or its packaging is defective or inadequate.
Note: If shipment carry any prohibited or restricted or undeclared goods (Without any information), Aromecx Impex have rights to detained that and goods and if require then Aromecx Impex will forward these case to related Indian legal regulatory or department (Narcotics or local police or related department).
3. Deliveries and Undeliverable:
Shipments cannot be delivered to P.O. boxes or postal codes. Shipments are delivered to the Receiver’s address given by Shipper (which in the case of mail services shall be deemed to be the first receiving postal service) but not necessarily to the named Receiver personally.
Shipments to addresses with a central receiving area will be delivered to that area. If the Shipment is deemed to be unacceptable, or it has been undervalued for customs purposes, or Receiver cannot be reasonably identified or located, or Receiver refuses delivery or to pay for delivery, Aromecx Impex shall use reasonable efforts to return the Shipment to Shipper at Shipper’s cost, failing which the Shipment may be released, disposed of or sold by Aromecx Impex or Related Forwarding Network or Agency, without incurring any liability whatsoever to Shipper or anyone else, with the proceeds applied against service charges and related expenses like destination duty & taxes, warehouse charges and destroy charges will be debited to shipper and shipper will have to pay and shipper will have to share the all necessary information regarding the same (If require).
4. Inspection
Aromecx Impex has the right to open and inspect a Shipment without notice. Global India Express is not responsible if shipment will be open for physical inspection at origin custom and destination custom under the authorized regulatory body.
5. Shipment Charges
Aromecx Impex Shipment charges are calculated according to the higher of actual or volumetric weight and any Shipment may be re-weighed and re-measured by Aromecx Impex to confirm this calculation. Shipper shall pay or reimburse Aromecx Impex for all Shipment charges, ancillary charges, duties and taxes owed for services provided by Aromecx Impex or incurred by Aromecx Impex on Shipper’s or Receiver’s or any third party’s behalf and all claims, damages, fines and expenses incurred if the Shipment is deemed unacceptable for transport . If any claim then shipper can follow the claim policy as Claim Section.
6. Shipment return policy
If shipment will be return to shipper after the pickup from shipper, Aromecx Impex are not responsible to make return on time commitment, shipper will have to collect it from nearest branch of Aromecx Impex after deducted the shipment processing charge and pickup charges. If shipper will send the parcel then, Aromecx Impex will provide the free warehouse service for 15 Days from the date of the pickup.
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